NWT retail courses help improve your shop’s processes and procedures which translate into more effective work practices and a sustained improvement in bottom-line performance.
Our courses cater for a wide variety of retail operations including: department stores; discount stores; superstores and megastores; supermarkets; variety, convenience and specialty stores, warehouses, home centres and food outlets and are suitable for a number of roles including customer service officers, shift supervisors, buyers, visual merchandisers, department managers and store managers.
The courses are designed to increase knowledge and capability across a broad range of key retail skillsets and provide a pathway to enable staff to progress to supervisor and management roles.
Examples of training development include how to improve the customer in-store experience, better understanding of buyer behavior, enhancing personal selling, stock control and minimising theft, supplier liaison, coordinating merchandising, marketing and customer loyalty programs and leadership and staff management.
To learn more about our retail courses click on the links below or contact us today for more information about how NWT can help you grow and develop your retail business.