NWT’s hospitality courses help your business deliver market leading front-of-house customer service thereby helping you build, attract and retain loyal customers and improve your bottom-line.
Our courses are suitable for a wide range of businesses operating in the hospitality sector and for a variety of roles including bar attendants, baristas, café shop operators, food service managers, restaurateurs and waiters. Staff may choose between a café/restaurant or hotel/bar stream thereby enabling the business, and staff, to focus on those areas which are most relevant to the organisation, and to the learner’s personal development.
Our courses develop hospitality skillsets in areas including understanding the drivers of the hospitality sector, customer service, venue and product presentation, food and beverage trends, operation and compliance requirements, food safety and occupational health, safety and security.
To learn more about our hospitality courses click on the links below or contact us today for more information about how NWT can help you grow and develop your hospitality business.